Region options for phone support:
If you would like to send us an email or request specific information please use the contact form below.
Unfortunately, we do not accept cash payments at this time.
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Yes, we can ship to P.O. Boxes.
All shipping for Auvela products is FREE to our customers.
If you are pregnant, nursing, taking medication, or have a history of heart conditions we suggest consulting with a physician before using Auvela products.
Please view our entire suite of beauty and health products at auvela.com.
All orders are processed within 24 hours. Because we ship internationally, please allow 14-21 business days to receive your product. If it has not been at least 3 weeks since your order was placed, please do not contact customer support as there will be nothing we can do for you at that time. However, if 3 weeks have passed and you still have not received your order, please email us at:
The shipping number received in your confirmation email is not a parcel tracking site. This site is only to be used to confirm your order has been processed and in route to its final destination. Once your shipment departs, no more updates will be given.
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Please contact support email specific to your country.