Terms & Conditions

This site is owned and operated by Auvela.

AGREEMENT

Auvela contains multiple Web pages operated by Auvela. This offer is available for you and is subject to the acceptance of the following terms and conditions. Your use of the Auvela site and related offers represents your consent to all such terms contained herein. Auvela reserves the right to change the terms in which this offer is being offered. Please check this page for any changes. Auvela seeks to ensure that all available information on the website is accurate and true, however there is no guarantee. These terms and conditions apply exclusively, although in contrast to the general or specific conditions or stipulations of the buyer. These conditions will remain in force during the sale and during the relevant activities relating to such sale.

BASIC TERMS OF THE AGREEMENT

The price of this product is the price set at the time of purchase and may change from time to time if it is used to complete a new purchase. In no event shall the purchase price of today guarantee a price for future purchases not related. The price does not include shipping and applicable operating costs that may be evaluated based on the amount of purchase.

* 10% processing & handling fee may be applied to your order.

Single purchase: Thank you for your purchase, your shipment will be processed once we receive confirmation of payment. This purchase is subject to charge only through the method of payment. If you wish to receive new orders of Auvela it is necessary to submit a new order. The price of future purchases can not be guaranteed.

Live email support is available: support@auvela.com

Or you may call us toll-free:
AU: +61-(0)2 8036 3151
DE: +49-32 2110 01311
FR: +33-18 6 26 08 03
HK: +852 3018 4886
IT: +39 0419 638499
JP: +81 3 4590 0422
MX: +52 14 2984 064
TW: 00801-14-7179
UK: +44-120 261 8203
US: 888-322-1734

CANCELLATIONS / REFUNDS

To cancel your order at any time, please contact our Customer Service Department

Live Email Support: support@auvela.com

If the cancellation is made after the order has been shipped, you will be responsible for the payment of the product that has been (1) already been shipped or (2) has already been given to you when you call.

In order to process the refund, you must contact our customer service and provide your name and account information. If you provide incorrect information, we will not be able to access your account and we will not complete the return. Refunds can take up to two weeks to appear on your credit card according to the bank that issued the credit card.

SHIPPING / RETURNS

Standard shipping usually takes 14-21 working days. If you want to return the unused product please do so by sending the address indicated below.

Please send all returns to:

Auvela: Attn: Auvela Returns, P.O. Box 0538 TOA PAYOH CENTRAL POST OFFICE, Singapore 913119

Customers are responsible for any shipping fees associated with their return, and may be subject to a restocking fee.

RELATIONS WITH THIRD PARTIES

Auvela is not responsible for web-casting or any other form of transmission received from any Linked Site. Auvela is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Auvela the site or any association with its officers or directors.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of Auvela, you agree not to use the Site for any purpose that is unlawful or prohibited by these terms and conditions. You may not use Auvela to damage, disable or impair the website Auvela. You may not obtain or seek to obtain any materials or information through any means not intentionally made available or provided for through our website.

USER REGISTRATION AND ELECTRONIC SIGNATURE

You must register as a "member" of the Auvela in order to access certain functions of the site. You must provide current, complete and accurate information about you when you register as a member. You agree that such information is true and complete. You agree to maintain and keep your personal information current and update the information as needed. Without your true information, Auvela can not be held responsible for any access or access problem.

Once the registration is completed you consent to these Terms and Conditions, you gave us your approval and electronic signature for this offer, and, therefore, the authorization. Only in this way the charge and the acceptance can be confirmed.

DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE WEB SITE Auvela MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION.

Auvela MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE RELIABILITY, FITNESS, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Auvela AND / OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE PRODUCTS OR SERVICES.

TERMINATION / ACCESS RESTRICTION

Auvela reserves the right, in its sole discretion, to terminate your access to the website and the related services or any portion thereof at any time, without notice. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Auvela as a result of this agreement or use of the services. This agreement is written in English, which must be considered the official language of the text of this contract, regardless of the language in which these terms may have been translated. If you wish to receive a copy of these terms, please send a request to: support@auvela.com

NOTICES OF INTELLECTUAL PROPERTY, COPYRIGHT AND TRADEMARKS:

Auvela and all its related logos are trademarks or trade names. You may not copy, imitate or use the above without the prior written consent of Auvela. You may not alter, modify or in any way change these HTML logos, or use them in a manner deemed offensive according Auvela or use them in any way that implies sponsorship or endorsement of Auvela.

TRADEMARKS

The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred. All rights not expressly granted herein are reserved.

PRIVACY POLICY

Please consult the privacy policy of Auvela. By accepting these Terms and Conditions, and each time you use the service, you consent to the collection, use and disclosure of information or data recording by Auvela, in accordance with the privacy policy without notice or liability to you or any other person.

GENERAL DATA PROTECTION REGULATION (GDPR)

In accordance with GDPR, this site will honor requests for personal data. This may include the transfer or deletion of personal data from this site's servers and database. Requests may be sent to support@auvela.com. Requests will be answered in the order they are received (always within 30 days).
 

SUPPLEMENT

This product is formulated to be a dietary supplement and is not intended to be a substitute for a varied diet. All individuals, regardless of health condition should consult their doctor before starting a new diet. This product is intended for use by persons 18 years of age or older.

Customer Service is available 24 hours a day at: support@auvela.com

Copyright © 2014 Auvela All rights reserved.